Delivery

At Urban Sneakers Shop, we believe that authentic urban style shouldn’t be confined by geography. That’s why our mission to deliver unbeatable value, curated comfort, and contemporary design extends far beyond our Louisville roots. We’re committed to bringing your carefully selected sneakers, apparel, and accessories directly to you, wherever you are in your style journey.

Your Shipping Options

Choose the delivery speed that matches your pace. We partner with world-class carriers to ensure your curated pieces arrive safely and on time.

The Delivery Process: From Cart to Doorstep

1. Order Processing (1-2 Business Days): Once your order is placed, our team gets to work. We carefully pick, pack, and prepare your curated items—from limited-edition sneakers to versatile jackets and delicate necklaces—ensuring everything meets our quality check.
2. Dispatch & Tracking: The moment your order leaves our warehouse, you’ll receive a shipping confirmation email with your tracking number. Use it to follow your style’s journey across the globe.
3. Customs & Import: For international orders, please note that local customs duties or import taxes may apply upon arrival in your country. These fees are the responsibility of the recipient and are not included in our product or shipping prices. We declare all packages accurately to ensure a smooth customs process.
4. Delivery: Your carrier will deliver the package to your provided address. Please ensure someone is available to receive it, or check your carrier’s instructions for alternative delivery options.

Important Information for Our Global Community

• Shipping Regions: We ship worldwide! However, due to extreme logistical constraints, we are currently unable to deliver to a very limited number of remote regions and parts of Asia. The checkout system will automatically notify you if your location is unavailable.
• Order Changes & Address Accuracy: Please double-check your shipping address at checkout. We process orders quickly to get your gear to you faster, so address changes or cancellations must be requested immediately after placing your order by contacting [email protected].
• Seamless Checkout: We accept all major payment methods for your convenience: Visa, MasterCard, JCB, and PayPal.

Our Commitment to You

Your trust is everything. We’ve built our delivery policies to reflect the same clarity, value, and focus on completeness that defines our product collections. Whether you’re a sneakerhead in Berlin, a fashion enthusiast in Tokyo, or someone building a versatile wardrobe in Sydney, we’re here to ensure your Urban Sneakers Shop experience is seamless from browse to unboxing.

Got questions about delivery? Our team is here to help.